DOCUMENTS & RULES
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WHY IS OVERTIME NOT CALCULATING CORRECTLY?
Overtime is determined when the total number of hours charged to pay codes that count toward overtime is exceeded. If overtime is not being calculated correctly, check to make sure the codes you expect to be counted toward over are correct. This could b...
HOW DO I USE A PPA TO REMOVE TIME?
PPA or Prior Period Adjustments are used to make corrections to previously submitted (uploaded) timecards. Please note that PPAs upload just like timecards, making the time adjustment in your payroll system. The previously uploaded timecard that a PPA r...
HOW DO I USE A PPA TO SWAP PAY CODES OR OVERRIDE ACCOUNTING?
PPAs (Prior Period Adjustment forms) are used to make corrections to previously submitted timecards. Please note that PPAs upload just like timecards, making the time adjustment in your payroll system. The previously uploaded timecard that a PPA refers ...
WHAT DOES ROLL FORWARD DO?
Roll Forward enables the system to automatically copy specified time data from one timecard to the next. The My User Preferences screen allows users to specify which timecard entries are rolled forward (copied to the next timecard). The timecard data fo...
WHY IS MY TIMECARD READ ONLY?
A read only restriction on a timecard will restrict a user from modifying data and is indicated on the timecard by turning the card, or select sections of the timecard, blue. Some sections of a timecard that have data written to them from the time clock...
WHY DOES MY PPA HAVE EDIT MESSAGES ON IT?
An edit message on a PPA (Prior Period Adjustment form) generally indicates that the PPA entries need to be corrected or modified in some manner. When the “Submit” button is clicked on a PPA, the rule engine runs the PPA against the timecard...
HOW DO I UNLOCK A TIMECARD?
When a timecard is opened by a user, VTI will lock the document so that only one person can make changes to the document at a time. When the user correctly Submits, Saves or Returns out of the document the timecard is unlocked so that it can be accessed...
WHY CAN’T I FIND THE DOCUMENT I AM LOOKING FOR IN DOCUMENT REVIEW?
The Document Review screen allows you to search for and approve all documents in the system. Assuming that the document exists, and that you have sufficient role and range rights to view that document, the selection options in Document Review allow you ...
WHY DO MY DOCUMENT REVIEW SEARCHES KEEP COMING UP EMPTY OR ONLY ONE PERSON IS SHOWING?
Searches on the Document Review screen that result in very limited (or zero) results returned are usually being limited by search criteria. Individuals who have been assigned multiple roles (e.g., Supervisor and Payroll Clerk) will be authorized to see ...
WHY AREN’T MY TIMECARD HOURS ROLLING FORWARD?
Roll forward allows users to copy specified time data from one timecard to the next, thus requiring them to only update the unusual events like overtime, leave or holiday pay. On rare occasions, a new timecard will be blank or will have limited data pop...
WHY IS AN EMPLOYEE’S TIMECARD DEFAULTING TO THE NEW PAY PERIOD SHORTLY AFTER A PAY PERIOD ENDS?
IntelliTime is configured to display the most recent unsigned timecard to the user by default. Once a timecard is signed (or once someone else has it pulled through the workflow with a GET) the employee will no longer be able to see the timecard from th...