TECHNICAL QUESTIONS
5
WHY ARE NUMBERS MULTIPLIED BY 36,000 IN THE DATABASE?
When numbers (such as leave balances) are stored in the database they are multiplied by 36,000. This enables the system to handle multiple time display settings in one version of the program while avoiding rounding errors. For example, one customer may ...
WHAT DO THE VARIOUS STATUS VALUES MEAN IN tblVTIEMAIL?
There are three possible values in the Status column. They are: -1 means Error 1 means Queued 2 means Success
WHAT BROWSER DO I NEED TO RUN INTELLITIME?
We support IE 11, Firefox 55+, Edge, the latest version of Chrome, and Safari 11+
WHAT ARE MY OPTIONS FOR SORTING TIMES ON A TIMECARD?
When a leave request, or the DS, or Who Is In, or an autopost, etc. updates the data on the timecard to change, the system runs a procedure to sort the times. The method that will be used in sorting is determined by settings only accessible through the ...
WHAT IS THE RECOMMENDED DISPLAY RESOLUTION?
VTI is designed to run at a screen resolution of 1024 by 768 pixels or higher. Using this setting will ensure you see the application in the greatest possible display area. A resolution setting lower than 1024 x 768 will result in needless vertical and ...