IMPORTS & UPLOADS
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WHY WAS A NEW PAY CODE EXCLUDED IN THE UPLOAD?
If a newly added pay code that has been usable throughout the system was not included in your upload file, it is probably just missing the Upload Code or the Upload Order values defined on the Pay Code Management screen which can be accessed through the...
MY IMPORT KEEPS FAILING BECAUSE I HAVE TOO MANY INSERTS/SUSPENSIONS/DELETIONS. HOW DO I FIX THIS?
When doing an employee import, you may see a message that indicates that more inserts/suspensions/deletions are needed than allowed by your current configuration and the import will be stopped. This is a safety measure to make sure no one accidentally i...
HOW DO I UNLOCK THE EMPLOYEE IMPORT OR TIMECARD UPLOAD?
When you run an import or an upload the related database table locks so that only one can be run at a time. You wouldn’t want to have two people uploading timecards at the same time, for example. If that process is interrupted—maybe the brow...