MANAGING USERS
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HOW CAN AN EMPLOYEE HAVE TWO DIFFERENT SUPERVISORS?
It is not uncommon for employees to have multiple supervisors. Some of these supervisors are layered in a hierarchical manner and the employee’s time must be approved at the various levels before being finalized for payroll processing. VTI handles...
CAN A USER HAVE MORE THAN ONE PRIMARY JOB?
A user can be assigned multiple jobs for the same effective date range, but only one of them can be a primary job. This will be the job the Dynamic Schedule will consider when assigning the user to a schedule. Attempts to assign a new primary job to a u...
HOW CAN I TELL WHAT PAY CODES AN EMPLOYEE IS ELIGIBLE FOR?
Each pay code has the ability to filter who will be eligible to use it. Eligibility can vary based on the many configuration options, but most use OrgLevels or EmpStatus. The pay codes for which an Employee is eligible are easily viewed from the Pay Cod...
HOW DO I ASSIGN A JOB TO A USER?
The shift staffing requirements of a Dynamic Schedule almost always depend on what job a user has been assigned. Therefore, a user must be assigned a job to appear on a Dynamic Schedule. To assign a job to a user, first navigate to an employee’s U...
HOW DO I UNLOCK (OR UNSUSPEND) A SUSPENDED EMPLOYEE’S ACCOUNT?
If a user enters an incorrect password too many times, his or her account will be temporarily suspended. If the user needs to log into the system before the lockout timer expires, it is possible to unsuspended someone from the User Maintenance screen. T...
HOW DO I ATTACH A PHOTO OR PICTURE TO A USER?
If you have a web cam attached to your computer, you can add a photo to the user’s badge information. Find the user in User Maintenance, click on the Photo ID button in the lower right, and then click on the Camera button. This will open a pop-up ...
WHY IS A PAY CODE NOT AVAILABLE FOR AN EMPLOYEE’S USE?
Why is a pay code not available for AN employee’s use? In order for an employee to use a pay code, the employee must be eligible for it. Multiple eligibilities can be defined for the same pay code, to allow different but distinct groups of users t...
HOW DO I DELETE AN EMPLOYEE FROM THE SYSTEM?
Usually, deleting a user record is done as part of the employee import. If it must be done sooner, make sure that no information about the user will be needed in the future before proceeding. All current documents will need to be in history before you d...
WHY DO USERS HAVE SO MANY ROLES?
It is not unusual to see multiple Roles assigned to users in VTI. This is because Roles are used to control the parts of VTI an employee has access to, and also what actions they can take on specific VTI screens. Everyone is assigned the role of User, t...
HOW DO I CREATE A SECOND APPOINTMENT?
An appointment allows users to have a second User Maintenance profile. A second appointment allows the employee to be assigned to a different supervisor, different department, and even have different roles assigned. To create a new appointment for an e...