MY IMPORT KEEPS FAILING BECAUSE I HAVE TOO MANY INSERTS/SUSPENSIONS/DELETIONS. HOW DO I FIX THIS?

When doing an employee import, you may see a message that indicates that more inserts/suspensions/deletions are needed than allowed by your current configuration and the import will be stopped. This is a safety measure to make sure no one accidentally imports a corrupted file that suspends everyone in the system. If you believe the number of changes to be correct, you can increase the limit to allow the import to continue. 

NOTE:  If you are uncomfortable or unsure about making changes, please do not hesitate to email support@intellitime.com for assistance.

Hover your cursor over the Admin icon and then the System Config grouping link, and then click on the Import Export link. This will take you to the Import/Export screen. Click on the Edit Field Mappings button that aligns with the Employee Import.

This opens the IO Step Setup screen. Click on the Details button for line 30 User Data Sync and Mapping, or whichever line is associated with the “Sync” type.

The Details button opens the User Data Sync and Mapping screen. In the top section, click the next button until you find the “usr” line. Click on the Action button for the “usr” line.

This will bring you to the screen IO Step Table Actions Setup screen, which is where you will make the change. Change the number of records for the action indicated in the message you received during the import. For example, if your message says you have 75 employees to suspend and the Max Records for "Employee Suspension" is set to 50, you will want to increase the Max Records to 75 or 100 and then rerun the import. 

If this high number of suspensions is an unusual event, then it is recommended that you reset this number back to 50 when this import is done.

Please note that a limit of “-1” means there is no limit.  A setting of “-1” is not recommended for day to day use in the “Employee Deletion” or “Employee Suspension” fields.  These fields are usually set to 50 or 100, on the off chance that someone does not thoroughly review the Missing Elements Report and proceeding with the import would incorrectly suspend or delete very large numbers of users—or perhaps all users.