WHY DIDN’T THE SYSTEM AUTO-DEDUCT LUNCH?

IntelliTime can be configured to automatically insert lunch punches, but sometimes these punches may not be created. The most common instigator of this behavior is a missed punch. When punches are received out sequence, the automatic punches for lunch will not be created and should be inserted manually when fixing the timecard.

Additional situations which will prevent an auto-lunch from being created are:

  • The user’s start punch must occur before his schedule lunch break
  • The user’s stop punch must come after his scheduled lunch break
  • The stop punch that triggers the auto-lunch deduction must be the last punch in the system for the user

Correction of lunch punches is to be expected from time to time, but if adjustments are a common occurrence, please contact us so we can review the issue with you.