Setup
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How to Integrate Live Chat to Mobile Apps
IntroductionComm100 allows you to integrate Live Chat into your own mobile app. Once set up, a chat button is placed into your app. When your visitors touch the button, they will be redirected to a chat window, where they can chat with your live chat ag...
How to Install Comm100 Live Chat
As structured below, this guide is designed to help you learn what to install to get Comm100 Live Chat running on your website.Installing Comm100 Live Chat on your website is the first step to get Live Chat up on your website. To start, you’ll need toge...
How Do I Set Up Visitor SSO (Single Sign-on) For My Visitors
The visitor Single Sign-On (SSO) feature allows you toauthenticateyourvisitor’saccount informationbefore the chat starts.Once customers log in,your agents can view their account information in Comm100 Live Chat. This helps them know who they are chattin...
How to Install Live Chat Code onto My Website
Installing Comm100 Live Chat on your website is the first step to get Live Chat up on your website. If you want to do it yourself, please get the code from your Comm100 account and then paste the code right before closing in your website’s HTML files.It...
What Are the System Requirements of Comm100 Live Chat
This article will explain the system requirements of Comm100 Live Chat, covering requirements on the server-side, visitor-side, agent side (Control Panel and Agent Console), and requirements for Audio Video Chat.Requirements on Server SideComm100 Live ...
Where to Get the Live Chat Code
Getting the live chat code is an important step before you start using Comm100 Live Chat. You need to copy the code first, and then paste the code onto your web pages.You can use our default campaign or have a custom one.Step by Step InstructionsLog in ...
Is There a Preview Page for Me to Check How My Live Chat Settings Are Working
Yes. Comm100 Live Chat provides a preview page for you to check your live chat settings.Step by Step InstructionsLog in to your Comm100 account.From the left navigation menu, go to Live Chat CampaignInstallation.Click Live Preview. You are now on the Pr...
How to Enable JavaScript in a Web Browser
Enabling JavaScript is required for some Comm100 features to work. Below are specific instructions on enabling JavaScript in your browser. If your browser isn’t listed, please consult its help resources.Notes: Upgrading your browser or installing new se...
What Is Comm100 Live Chat About
Comm100 Live Chat is the enterprise-grade live chat software for websites. It supports both Cloud and On-Premise deployments and allows your website visitors to chat live with your customer support and sales representatives and have their questions answ...
Do I Need to Re-paste the Live Chat Code after Comm100 Live Chat Is Updated
In most situations, no.Comm100 Live Chat is updated automatically. You can directly use the new features added to the updated version without re-pasting your live chat code. If it is required to update the live chat code for any reason, Comm100 notifies...