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How to Find My Site ID and Campaign ID

Each Comm100 account has a unique site ID. Similarly, each Live Chat campaign has a unique campaign ID. This article helps find your site ID and campaign ID.

Find Site ID

To obtain your site ID, follow these steps:

  1. Log in to your Comm100 Control Panel.
  2. From the left navigation menu, go to Global Settings > Site Profile. Your site ID appears on this page.
    Note:  You can also find the site ID in the URL after login.
    kb-chat-react-native-05.png

Find Campaign ID

To obtain your campaign ID, follow these steps:

  1. Log in to your Comm100 Control Panel.
  2. From the left navigation menu, go to Live Chat > Campaign.
  3. Expand the campaign dropdown list and open the Manage Campaigns drawer.kb-chat-react-native-02.png
  4. On the campaign list that appears, locate your campaign and obtain the corresponding ID. You can input keywords to search for your target campaign.  kb-chat-react-native-04.png