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Can I Hide the Chat Button When Live Chat Is Offline

Yes, you can hide the chat button when Live chat is offline.

With Comm100 Live Chat, you can hide the chat button when the live chat is offline.


Step by Step Instructions

  1. Log in to your 32f6646da9/Comm100 Control Panel.
  2. Navigate to Live Chat > Campaign. Select your campaign from the Campaign drop-down list.Installation - KB-007.png
  3. Click the Chat Button tab, click Advanced to expand the detailed options and then select the Hide chat button when my team is offline check box.Chat Button - KB-004.png
    Note: To have the Hide chat button when my team is offline feature, you need to get the code with JavaScript. This feature is available since Comm100 Live Chat v 5.0. If you copied your live chat code from a previous version, paste the code of the latest version on Comm100 Live Chat to enable this feature.
  4. Click Save.