Yes, you can get a sound alert when there are new visitors landing on your webpages pasted with the Comm100 Live Chat code. The sound alert can be customized in your Agent Console window.
Step by Step Instructions
- Log in to your Comm100 Agent Console.
- Go to Preferences and click Live Chat.
- Go to the Notification tab, and adjust the alert sound for the new visitor.
You can also change the notification sound from the drop-down list and click the Play icon to run the alert sound that you have chosen.
- Click OK to save your changes.