Instead of using the offline message window provided by Comm100, you may redirect your visitors to your own page when your button is in offline status.
Step by Step Instructions
- Log in to your Comm100 account.
- From the left navigation menu, go to Live Chat > Campaign.
- Select the campaign from the drop-down list, and go to Offline Message.
Note: Make sure you are editing the correct campaign if you have multiple campaigns existing.
- Click the Redirect visitors to a custom page tab, and fill in the URL of your own page.
- Click Save.