The Secure Messaging Security tab allows you to add JWT validations, Contact Identity Key, and URLs to display a Secure Messenger. You can add and manage these configurations from the Comm100 Control Panel. 

Step by Step Instructions 

To customize Secure Messaging's security, follow these steps.

1. Log in to your Comm100 Control Panel.  
2. From the left navigation menu, go to Ticketing & Messaging > Channels > Secure Messaging.
3. Click the Secure Messenger link or click the Edit icon from the list of previously created secure messengers.
   
4. Navigate to the Security tab, and do the following: 
   1. Choose from available JSON Web Token (JWT) validation methods. To learn more about token validations, see this article. 
   2. Share the key for Contact Identity in JWT Payload. To learn how to set up JWT Payload, see this article. 
   3. Select the Display Secure Messenger on specified URLs only check box in case you want the Secure Messenger to display on specified URLs.
   4. Provide the URL in the field. For example, https://healthify.comm100.com.
      Note: Webpages that follow the same URL path will also be included. For example, if you list the URL "http://www.adomain.com/example/" all web pages, whose URLs start with this URL will be included.
      
5. Click Save.