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How to Reset Agents' Password in My Account

If you are an administrator or have permission to manage agents, you can reset the password for agents in your account.

Note: A site administrator owns all permissions of your account.

Step by Step Instructions

  1. Log in to your Comm100 Control Panel.
  2. Navigate to Global Settings > People > Agents from the left menu bar.kb-individual-agent-permission-01.png
  3. Click the Reset Password icon in the Operations column.kb-reset-password-02.png
  4. Enter the new password and confirm it by entering it again.

    Reset Password - Google Chrome 2020-12-24 14.59.22.png
  5. Click Save.