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How to Remove the Powered by Comm100 Text from Chat Window

Comm100 Chat Window is fully customizable. It allows you to remove the Powered by Comm100 text from the visitor-side chat window to reinforce your branding and create a clean look for your live chat.

chatwindow-before.png

This article introduces the steps to remove the text using the provided settings on the Control Panel. You can also remove the text by customizing the CSS code.

Note: The Powered by Comm100 text cannot be removed in the Live Chat Startup plan.


Step by Step Instructions

To remove the Powered by Comm100 text, follow these steps:

  1. Log in to the Comm100 control panel.
  2. Navigate to Live Chat > Campaign > Chat Window. If you are using multiple campaigns, make sure to choose the correct campaign from the drop-down list.
    menu-chatwindow.png
  3. Expand the Options for Visitors area, and select the Remove "Powered by Comm100 " in Chat Window checkbox.remove-text.png
  4. Click Save. The Powered by Comm100 text is removed in your chat window.
    chatwindow-after.png