Get the latest live chat benchmark data broken down by team size & industry

Read more
What are the supported browsers for Audio & Video Chat

The Audio & Video Chat in Comm100 is built upon the WebRTC communications protocols and application programming interfaces. Below are the supported browsers and platforms for both the agent and visitor sides.

Note: For visitors to initiate the audio and video chat request when using Google Chrome, your website must adopt HTTPS secure web protocol.

Supported Browsers and Corresponding Platforms

  • Google Chrome (supported on Windows, macOS, Android).
  • Mozilla Firefox (supported on Windows, macOS, Android).
  • Safari 11.0 or above (supported on iOS 11, macOS).

That is to say, visitors can also initiate audio and video chat requests via supported browsers even when they are using a mobile device with an Android platform, which really enhances your visitors' chat experience while on the go.