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How to Upgrade My Trial Account to a Paid Account

With Comm100, you can upgrade your trial account to a paid account any time before your 15-day Free Trial expires. After the successful subscription, your account will be automatically billed on each of your billing dates. This article describes the steps to upgrade from a trial account to a paid account.

Introduction to Comm100 Plans

Comm100 provides Comm100 Live Chat and Comm100 Omnichannel plans to cater to different business needs. These plans provide an impressive list of Comm100 features, enabling you to get a rich experience in communication with your customers.  

Note: Comm100 used to provide Comm100 Free with basic features. If you are using Comm100 Free, you can also upgrade to Comm100 Live Chat or Comm100 Omnichannel by following the instructions in this article. 

Comm100 Live Chat is further available with Live Chat Startup and Live Chat Plus versions, and Comm100 Omnichannel is available with Omnichannel Gold, Omnichannel Platinum, and Custom editions. These plans are priced per agent based on monthly/yearly subscriptions.

  • In your free trial, you may find some features locked. If you want to use a locked feature, you can directly click the upgrade or unlock feature buttons in that feature module.
  • To learn more about Comm100 Live Chat and Comm100 Omnichannel features and pricing, visit here.  

Step by Step Instructions

To upgrade to a paid account, follow these steps:

  1. Log in to your Comm100 Control Panel.
  2. From the left navigation menu, go to Global Settings > Billing > Billing Profile.2022-01-24_14-25-25.png
  3. Click Buy Now. The Buy Now window shows the products you've been trialing.
    Note: You can also click on the Buy Now button in the Subscriptions tab or in the top middle trial notice to start the billing process.
  4. Choose the billing period, confirm the plan you want to subscribe to, and click

    Note: To subscribe to another plan, you can click the Switch Plan button or chat with us to get more information.

  5. Choose your payment method, enter your billing information, and click Pay

    Note: We accept Credit Card, PayPal, Wire Transfers, and Checks. If you'd like to pay with Wire Transfer or Check, you can chat with us to get instant assistance.

  6. Confirm your order and billing information and save it.