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Comm100 Support
Popular Articles
5
How should you configure your Comm100 account for HIPAA Compliance
How to integrate my LINE Account with Comm100
Release Update (Oct 26, 2021) | Bot Enhancements
How to integrate Salesforce with Comm100
How to use the Task Bot reporting
Best practices
1
Best Practices for Deleting Agents
Getting Started Guide
2
Comm100 Getting Started Guide: Live Chat, Ticketing & Messaging
Getting Started Guide for Ticketing & Messaging
Live Chat
160
Setup
9
Chat & Monitor
23
Desktop & Mobile App
5
Settings & Customizations
82
Integrations
21
API & Webhooks
10
History & Reports
10
Ticketing & Messaging
30
How to add your social and SMS account to Comm100
How do I set up SMS integration in Comm100 Live Chat
How do I reset Facebook Page’s integration with Comm100
How to integrate WeChat Official Account with Comm100
How to integrate my WhatsApp account with Comm100
and 25 more articles...
Bot
39
Chatbot
30
Task Bot
3
Agent Assist
6
Billing & Agent Management
12
What is Agent Roles and how to set it up
How to cancel my Comm100 account
How to upgrade my trial account to a paid account
Can I reset password for other agents in my account
How can I manage agents for my Comm100 account
and 7 more articles...
Troubleshoot FAQ
19
Why do I get the error “Email or password is wrong” when trying to log into Comm100 Live Chat
Why aren’t the changes I’m making in Comm100 reflected on my website
How to Find My Site ID
How do I fix Network related issues with Comm100
Why is my chat button not working
and 14 more articles...
Security & Privacy
2
Security Best Practices Guide
Comm100 Sub-Processors
X2 Version Upgrade
11
Comm100 X2 Upgrade - Integration Reconfiguration
Comm100 X2 Upgrade - Ticketing & Messaging Changes
Comm100 X2 Upgrade - Firewall Update
Comm100 X2 Upgrade - Agent SSO Reconfiguration
Comm100 X2 Upgrade - Visitor side JavaScript API
and 6 more articles...
Release Notes
4
Release Update (Oct 26, 2021) | Bot Enhancements
Release Update (Nov 9, 2021) | Reporting & Agent Console Enhancements
Release Update (Sept 29, 2021) | Integrations
Release Update (Sept 16, 2021) | Chatbot Enhancements